To operate a successful retail business, you have to create a secure environment—for your customers, your employees and the store itself. Retail security includes many aspects: keeping intruders out and keeping track of who comes in; protecting merchandise from shoplifting and employee theft; responding to smoke, fire or other emergencies; and communicating between different locations.
Due to the nature of retail business many occurrences of theft are internal. Every day retailers' profit margins suffer from various forms of stock and cash shrinkage. By capturing details of cash register transactions and associating them with the relevant CCTV footage, the RS range lets you track activity at every one of your cash registers virtually eliminating sweet-hearting, no-sales, under-rings, and other forms of register theft that are notoriously difficult to catch.
The facility to keyword match allows Retail Solutions systems to be programmed to respond to a number of user-defined keywords, such as VOID or REFUND, generating an event every time they appear. The unit may also be configured to increase record rates, raise an alarm and create an event log each time a keyword response is triggered.
Of course you may not always want to let members of staff know that you're keeping an eye on them. The Retail Solutions range offers the option to train hidden cameras on "black spots" keeping an eye out for any suspect activity and putting a stop to theft.
Perhaps you want to view your premises out of opening hours, or as an area manager with responsibility for a number of outlets you'd simply like to keep an eye on day-to-day operations. Our Retail Solutions products not only afford you comprehensive security, but also provide you with a management tool that allows you to pinpoint areas where improvements can be made in service and quality helping you to increase productivity and lower costs. How's the footfall? Are the checkout queues too long? You can even remotely take control of a dome camera to focus in on areas of interest. Up to five e-mail addresses can be alerted on alarm. An alarm image, together with the associated transaction data is sent with a connection to the network viewer application for automatic playback of the event.
Beyond security benefits CCTV can also help to decrease liability issues and customer complaints. For example, you may use the system as a training tool to better equip your staff to handle a variety of customer complaint situations.
Slip and fall claims can also be verified in seconds via powerful GOTO date and time facilities, helping to quickly end potentially costly customer liability claims. Records abusive customers.