A security system is an electronic device. It can malfunction or fail without notifing our central station. Please check your alarm system periodically to avoid the possibility of failure. Each contact point can be checked by placing your system in the chime mode than opening each window. Your keypad will chime indicating it sucessfully acknowledged the contact opening. After checking each device on the system, notify our central station that you are going to set off your alarm. Do this by arming your system than opening an exterior door. Once the siren sounds turn the alarm off than wait for our central station to call you back to confirm the communication was sucessful. If you have any further questions call our office at 688-4698